Terms

Terms of Service

Last updated: 6 July 2026

Service description

PayPath IQ provides B2B software for automated billing workflows, customer outreach, payment reminders, and reconciliation. Customers use the platform to manage invoices, contact customers about open invoices, share payment links for their own goods or services, and track operational performance.

How customers use PayPath IQ

PayPath IQ is designed for businesses managing their own invoices, customer outreach, payment reminders, and billing support workflows. Customers remain responsible for their own products, services, payment terms, customer communications, and compliance obligations.

Customer responsibilities

Customers must use the service lawfully, provide accurate account and billing information, maintain appropriate permissions for any customer data they upload, honour opt-outs and communication preferences, and avoid using the service for unlawful, misleading, or unauthorised activity.

Delivery of service

PayPath IQ is delivered as software-as-a-service. There are no physical goods to ship. Access, onboarding, and support timelines are agreed in the applicable order form or pilot agreement.

Payment security

Payment workflows should use secure payment links or approved payment processor integrations. Customers and end users should not send full card details by email, support form, SMS, or chat.

Contact

For contract, support, or service questions, contact support@paypathiq.com.