CREDIT OPERATIONS, CONNECTED

Less chasing.
More progress.

Give your team time for the conversations that matter. PayPathIQ connects your accounts, automates routine follow-up, and shows you what needs attention.

See PayPathIQ in action See how it works

Your team. Our platform. Extra people when you need them.

THE WORK KEEPS MOVING01 / OPERATIONS

Orchestrator feed

A connected view of every next step

DEMO
ACCOUNT ACTIVITYOUTCOME
EmailACC-2847

Payment reminder sent

Delivered
Voice · outboundACC-3102

Follow-up call completed

Logged
SMSACC-0856

Instalment reminder sent

Delivered
WhatsApp · plannedACC-4291

Customer reply received

Review
Voice · inboundACC-7734

Customer callback answered

Connected
LetterACC-1923

Account statement prepared

Ready
Illustrative activity · sample data
Your rules. Human judgement.

Routine steps progress. Exceptions reach your team.

Built around your operation

Property management

·

Credit unions

·

Service providers

·

In-house credit teams

A BETTER START TO EVERY DAY

Open your worklist.
Know where to start.

Payments came in. Someone replied. A promise was missed. Bring the full picture together before your team makes the next move.

01

The full account story

Balances, conversations, payment plans and previous actions. One Case record, so nobody starts from scratch.

02

Routine work, handled

Set the rules for reminders and follow-up. Respond to payment events and missed commitments with a consistent process.

03

People where it matters

Bring replies and exceptions to your team with context. Give credit controllers space to resolve queries and agree the next step.

Explore the platform

ONE ACCOUNT. A CONNECTED JOURNEY.

A reply changes things.
Your workflow should too.

A customer asks for more time. Your controller sees the message beside the balance and contact history, agrees an arrangement, and records it in PayPathIQ.

The next reminder follows the new plan. If a commitment is missed, your configured rules decide what happens next.

Follow the workflow
AC
Account overview

Illustrative customer journey

EXAMPLE
  1. CONVERSATION

    A customer replies

    “Could I split this balance over three payments?”

  2. HUMAN REVIEW

    Your team takes the next step

    Review the request with the full account history.

  3. PAYMENT PLAN

    An arrangement is recorded

    Instalments, due dates and follow-up in one place.

  4. AUTOMATION

    Follow-up stays on track

    Track commitments and surface missed payments.

One timeline. A clear next step.

THE NEXT LAYER OF SUPPORT

Less digging.
More understanding.

Ask a question about your portfolio in plain English. Explore AI that helps your team draft replies and review call quality, with people in control.

Ask AI is in preview. Email assistance is in internal testing; AI call review is planned.

Meet your AI features
Ask AIINTERACTIVE EXAMPLE
Which accounts have the highest outstanding balances?
Your portfolio, explained.

Here are the three highest balances in this example portfolio.

Illustrative answer using sample data
Account / measureOutstanding
ACC-1042€8,400
ACC-2081€6,250
ACC-3106€4,800

Sample data · no live account access

TRY AN EXAMPLE QUESTION

TECHNOLOGY + PEOPLE

Your operation.
Your way to run it.

PayPathIQ provides the platform. Our partner CMOS provides experienced credit-control teams. Choose the support you need, with visibility in the same workspace.

01

In-house

Your team, powered by PayPathIQ.

Keep the operation with your own credit team. We provide the technology, onboarding, training and product support.

Discuss in-house support
02

Hybrid

Your team, with extra capacity.

Bring CMOS in for selected accounts or overflow work. Collaborate through the same platform and keep the wider picture in view.

Discuss hybrid support
03

Managed

CMOS operates. You stay informed.

Have CMOS manage your credit operation using PayPathIQ, with reporting and visibility for your business.

Discuss managed support
+

One platform. Flexible operational support.

START WITH WHAT YOU HAVE

Your data.
A clearer way to work.

Start with a structured data import. Map your accounts, balances and contacts, then configure the workflows around your operation. Discuss API integration when you’re ready to connect your systems.

Import your dataSet your rulesWork from one place
For your technical team

LET’S TALK ABOUT YOUR OPERATION

Make room for
the work that matters.

See how PayPathIQ could fit your accounts, your team and your way of working.

Book a conversation

A focused walkthrough. Built around your business.